Terms of Service

1. Introduction

Welcome to TP Health & Fitness Coaching ("we", "our", or "us"). These Terms of Service ("Terms") govern your use of our website tphealthfitness.com and our fitness coaching services. By accessing our website or using our services, you agree to be bound by these Terms.

2. Acceptance of Terms

By accessing and using our website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

If you are under 18 years of age, you may only use our services with the involvement and consent of a parent or guardian.

3. Our Services

TP Health & Fitness Coaching provides:

• Personal training sessions (one-to-one and group)
• 8-week structured fitness programmes
• Fat loss coaching and nutrition guidance
• Recovery and wellness services including Pilates
• Specialty workshops and educational sessions
• Online consultation and support

All services are provided by qualified fitness professionals and are subject to availability.

4. Booking and Payment

4.1 Booking Policy

• All bookings must be made in advance through our booking system or by contacting us directly
• Bookings are confirmed upon receipt of payment or deposit as required
• We reserve the right to refuse service at our discretion

4.2 Payment Terms

• Payment is due in full at the time of booking unless otherwise agreed
• Package deals and programmes require payment before commencement
• Prices are subject to change with reasonable notice
• All payments are non-refundable except as outlined in our cancellation policy

4.3 Cancellation Policy

• Individual Sessions: 24 hours' notice required for cancellation or rescheduling
• Group Sessions: 12 hours' notice required
• 8-Week Programmes: Cancellation within 48 hours of start date forfeits payment
• Late cancellations or no-shows may result in full session charges
• Emergency cancellations will be considered on a case-by-case basis

5. Health and Safety

5.1 Health Disclosure

You must disclose any health conditions, injuries, or medical concerns that may affect your ability to participate safely in physical exercise. You should consult with a healthcare provider before beginning any exercise programme.

5.2 Assumption of Risk

You acknowledge that physical exercise involves inherent risks and you voluntarily assume all risks associated with participation in our training programmes.

5.3 Safety Requirements

• Follow all instructions provided by your trainer
• Inform your trainer immediately of any discomfort, pain, or concerns
• Wear appropriate exercise clothing and footwear
• Stay hydrated and rest when needed
• Do not exceed your physical limitations

6. Liability and Insurance

6.1 Limitation of Liability

To the fullest extent permitted by law, TP Health & Fitness Coaching shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website.

6.2 Professional Insurance

We maintain appropriate professional indemnity and public liability insurance. However, you are encouraged to maintain your own personal insurance coverage.

6.3 Indemnification

You agree to indemnify and hold harmless TP Health & Fitness Coaching from any claims arising from your use of our services, violation of these terms, or infringement of any third-party rights.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and training materials, is the property of TP Health & Fitness Coaching and is protected by copyright and other intellectual property laws.

• You may not reproduce, distribute, or commercially use our content without written permission
• Training programmes and methodologies are proprietary and confidential
• You may not record or photograph sessions without explicit consent

8. User Conduct

You agree to use our services and website responsibly and in accordance with these terms:

• Treat all staff and other clients with respect and courtesy
• Arrive punctually for scheduled sessions
• Follow studio rules and guidelines
• Do not engage in disruptive or inappropriate behaviour
• Respect the privacy and personal space of others
• Do not use our facilities or services for any unlawful purpose

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

• We collect information necessary to provide our services effectively
• Your health and fitness data will be kept confidential
• We may use anonymised data for service improvement and research
• You have rights regarding your personal data under UK data protection laws

10. Website Use

10.1 Permitted Use

You may use our website for lawful purposes related to learning about and booking our services.

10.2 Prohibited Activities

• Attempting to gain unauthorised access to our systems
• Introducing viruses, malware, or malicious code
• Scraping or automated downloading of content
• Impersonating TP Health & Fitness Coaching or our staff
• Using the website in any way that could damage or overload our servers

11. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services:

• We use Momence for booking and webchat functionality
• Social media links may direct you to external platforms
• We are not responsible for the content or privacy practices of third-party sites
• Your use of third-party services is subject to their terms and conditions

12. Force Majeure

We shall not be liable for any failure to perform our obligations where such failure results from acts of nature, government restrictions, war, terrorism, pandemic, or other circumstances beyond our reasonable control. In such cases, we may suspend services temporarily and work with clients to reschedule or provide alternative arrangements.

13. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may terminate your use of our services at any time, subject to our cancellation policy and any outstanding obligations.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website with a new "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

17. Contact Information

If you have any questions about these Terms of Service, please contact us: