Privacy Policy

1. Introduction

TP Health & Fitness Coaching ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tphealthfitness.com and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Subscribe to our newsletter
• Book a consultation or training session
• Contact us via email or phone

This personal information may include:

• Contact Information: Name, email address, phone number
• Communication Data: Messages, inquiries, and correspondence
• Service Information: Fitness goals, preferences, and requirements

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behaviour:

• Usage Data: Pages visited, time spent on pages, referring websites
• Device Information: Browser type, device type, operating system
• Technical Data: IP address, user agent, page load times
• Interaction Data: Button clicks, form interactions, scrolling behaviour

2.3 Local Storage

We use browser local storage to enhance your experience by:

• Storing website analytics data for performance improvement
• Remembering your preferences and settings
• Tracking user interactions to improve site functionality

3. How We Use Your Information

We use the information we collect for various purposes:

• Service Delivery: To provide fitness coaching and training services
• Communication: To respond to inquiries and provide customer support
• Personalisation: To tailor our services to your fitness goals and preferences
• Website Improvement: To analyse usage patterns and improve functionality
• Marketing: To send relevant information about our services (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

4. Third-Party Services

Our website uses the following third-party services:

4.1 Momence Webchat

We use Momence webchat functionality to provide customer support. When you use the chat feature, your messages and contact information may be processed by Momence. Please refer toMomence's Privacy Policyfor more information.

4.2 Social Media

Our website contains links to social media platforms including Instagram. When you interact with these links, you may be subject to the privacy policies of those platforms.

5. Data Protection and Security

We implement appropriate technical and organisational measures to protect your personal information:

• Secure data transmission using HTTPS encryption
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage of contact form submissions

6. Data Retention

We retain your personal information only as long as necessary:

• Contact inquiries: Up to 2 years for follow-up and service improvement
• Client information: Duration of our business relationship plus 1 year
• Website analytics: Anonymised data may be retained indefinitely
• Marketing data: Until you unsubscribe or request deletion

7. Your Rights

Under UK data protection laws, you have the following rights:

• Right to Access: Request copies of your personal information
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal information
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Object: Object to processing for direct marketing purposes
• Right to Data Portability: Request transfer of your data in a usable format

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Local Storage

Our website uses local storage (similar to cookies) to improve your browsing experience:

• Essential Storage: Required for basic website functionality
• Analytics Storage: Helps us understand how you use our website
• Preference Storage: Remembers your settings and preferences

You can clear this stored data through your browser settings at any time.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: